We make every reasonable effort to ensure that you are happy with your purchase. If something happens to go wrong with your item, we will try to resolve the problem as quickly as possible.
All of our brands are supported by a product warranty. The minimum warranty period is 1 year from date of purchase but many of our brands provide warranty periods in excess of this - please refer to the table below for more information. This covers your product against failure caused by any defects in material or workmanship but excludes faults resulting from misuse, accidental damage, modification or alteration, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which we are not responsible for. This does not affect your Statutory Rights.
For Leatherman warranties, please click on the following;
If you require advice on maintaining your Leatherman tool, please take a look at our Leatherman Maintenance information sheet.
For all other warranties, please click on the following;
|BioLite||1 Year Limited|
|Klean Kanteen||Limited Lifetime|
|Leatherman||25 Years (excludes pouches, accessories and cosmetic finishes)|
|Nite Ize||2 Years|
|Princeton Tec||10 Years|
|Sunwise||1 Year (proof of purchase required/excludes scratches on mirror coated lenses)|
|Whitby||Knives, Torches & Accessories – 2 Years|
|Zippo||Windproof Lighters – Lifetime (excludes cosmetic finishes)
MPL/Utility Lighters – 5 Years (proof of purchase required)