All of the brands that Whitby's carries are supported by our 12 Month Guarantee. This covers your product against failure caused by any defects in material or workmanship. It excludes products that have been abused or misused. Products may be repaired or replaced at our discretion.
This Guarantee does not affect your statutory rights.
The following brands have warranties beyond the standard 12 month period.
- Leatherman - Tools & knives 25 years, excludes pouches, accessories and cosmetic finishes; Serac torches 10 years; Monarch torches 5 years
- Wenger - Knives, Lifetime; Watches 3 years; Lighters 2 years
- Inova - Limited lifetime
- Princeton Tec - 10 years
- Whitby - Knives, torches & accessories 2 years
- Zippo - Windproof lighters Lifetime, excludes cosmetic finishes; MPL/Utility lighters 5 years, proof of purchase required; Watches & cufflinks 1 year
- Nite Ize - 2 years
- Luger - 2 years
- Opinel - Lifetime
- Buck - '4 Ever' warranty
- Puma - 5 years
- Helle - Lifetime
- Marttiini - 3 years; 1 year for Martef coating
- Nieto - Lifetime
- Sheffield - Lifetime
- Fox - Lifetime
If you choose to return products for service directly rather than through your retailer, please ensure that you use an insured postal service as we cannot accept responsibility for products that do not reach us.