All of our products are warranted against material or manufacturing defects from the date of the original purchase. The length of a product’s warranty does depend on the manufacturer.
You simply have to print and fill out the Warranty Returns Form provided here, put the form and your product in the post to us and we'll take care of the rest. If a fault is found we'll repair or replace your product and send it back to you free of charge.
This warranty does not cover normal wear and tear, abuse, alteration, theft, loss or unauthorised and/or unreasonable use of your product.
Step 1 - Package your warranty item securely
Unfortunately, we cannot be responsible for items that do not reach us. Please send your warranty repair via an insured and trackable service where delivery confirmation can be obtained if necessary. Please don't send your accessories.
Be sure to download and complete the Warranty Returns form here. The form must be completed, signed and included with your defective product in order for us to process your warranty request.
Step 2 - Ship your package to;
Step 3 - We do the rest;
If a fault is found, provided it is within the manufacturer’s warranty period, we'll replace your defective item free of charge and return it to you at our expense.
We aim to process all warranties within 10 working days from receipt.